So, I emailed BuyMusic.com about my issue. This is the canned reply that I got back:

________________________________________________________________________
Hello Ms. Marshall,

Thank you for writing to us.

We are responding regarding your potential order.

We sincerely apologize for any trouble you have encountered trying to
download music from BuyMusic.com.

Although you may be in the continental United States, when we attempt to
verify your IP address with your Internet Service Provider, we receive
an invalid IP address in reply. This problem affects satellite Internet
Service Provider customers, such as DirecWay and StarBand customers, and
may also affect those customers who are assigned a private or anonymous
IP address.

Unfortunately, we are unable to assist with this problem. For further
information, please contact your Internet Service Provider directly.

We apologize that we are unable to assist further with this issue.

We appreciate your business.

Sincerely,

BuyMusic.com
www.BuyMusic.com
________________________________________________________________________

I guess I can forget about using their service, huh? I really enjoyed this line: "We appreciate your business". They just told me that they can't take an order from me because they can't fix an issue that they know about....how the heck do they expect me to order from them?

Hopefully they read my blog........

Bottom line: BuyMusic.com needs to get their act together......... Anyone got a Mac I can borrow?